LuxeDecor Reviews

Fun to shop but I don't like setting up an account

The ordering process was quick and easy. I saw the same product on multiple sites at the same price. Because of the 10% off it was a no brainer.

Thanks to the sales staff for working with me on my order. I'm pleased with the product as I ordered like product previously. Again, thanks.

The website is beautiful and easy to navigate.
If my delivery is as good as my order placing experience, it will be a true pleasure!

Johana chatted with me, and answered all my questions. She provided excellent service, and represented LuxeDecor Company well!

Excellent selection ease of use

Great and quick service

Luxe Decor has been prompt with responses.
I purchased Tommy Bahama furniture and the furniture is well made and Luxe Decor had competitive prices. I will continue to use Luxe Decor.

Good reviews. Hope it's true for my order as well. Our current patiotable is identical and was a 20 year old hand-me-down (is now worn out), so came for free. The glass top is easy to wipe down. The oval shape is esthetically pleasing and comfortably seats seven allowing room for long legs. I hope to receive it in time for summer and outdoor dining.

BEWARE of this company! We just received delivery of a Bernhardt buffet for $2700. Our order confirmation indicates "Inside Home Entrance" for delivery. When
Metropolitan Warehouse & Delivery arrived (Luxe Decor hired them) the driver REFUSED to place item right inside our home because "it's too heavy" but he was willing to do it for $150 cash! I called Luxe Decor and they said there was nothing they could do about it. Thankfully once we hired someone to bring it inside the furniture itself is fine. However, the delivery experience wrecked the excitement of getting a new piece of furniture. We have other items we will be purchasing soon, but NEVER again from Luxe Decor! Have not had this issue with any other web based seller and we have had other "heavy" pieces delivered.

** Update - in response to Luxe Decor's reply I will call them with our order number as they requested and see what resolution they may offer

** 2nd Update - Luxe Decor did contact us twice via email after this review. The first to say they will investigate, the 2nd to say we did not pay for their White Glove Delivery. We know we didn't pay for their White Glove Delivery, we only wanted the furniture to be placed inside Home Entrance as our receipt indicated. They are awful to deal with - just thankful the furniture was in perfect condition, would hate to see how they would handle a claim for damaged furniture. We have recently ordered other furniture from online stores and never had this
issue - please be warned, there are other options for you to order from - THIS ONE IS HORRIBLE! They did not offer any resolution!!

Exceptional and unique selection of products (vanity lighting). After selecting about 10 products we liked, we were able to do a comparison to fairly reduce the list and find the fixture we love. The site was easy to both navigate and ultimately to purchase from. Highly recommend!

Ok so far. I look forward to receiving my item and will know more.

I had a nightmare experience trying to return a couple of light fixtures. The return policy is not clear and was never interpreted in a customer-friendly way. The overall return shipping charges were outrageous. I strongly recommend you give your business to a different company.

The website is user friendly, the customer service chat representatives responses are swift and easy to understand, and the checkout process is seamless.

I got in touch with product specialist for question about color. Never heard back.

Chat now screen was hard to get away from--in front of product and information. Very annoying.

I'm still not sure what I ordered but will have to wait and see.